Announcing Shearwater Health’s Mission, Vision, and Values
Our company has a deep history rooted in the HCA family tree, but we’ve also seen tremendous change, especially since the turn of the century. Even though we pivoted away from HCA in 1990, Nurse Recruitment and Staffing was still our foundation as a company. In 2009, the retrogression of visa priority dates forced us to shift our thinking of how we provide solutions to the healthcare industry.
CPO® (Clinical Process Outsourcing) was birthed during this same year as a new way to deliver healthcare solutions remotely. At this point we were operating two separate businesses under two different names – one for Nurse Recruitment and one for CPO®.
When I joined in 2009, we were totally focused on Nurse Recruiting which was distressed due to retrogression. We were trying to find new service offerings to diversify the business. The company culture was in a survival mode, and it’s fantastic to see how far we’ve come after we founded CPO® and combined the businesses to give the energy and focus it has today!
In 2016 we made the leap to bring both sides of the business under one name and rebranded ourselves as Shearwater Health. The Shearwater bird was the perfect representation of our desire to be a global brand that traveled the world to create solutions in healthcare. This also influenced our tagline “Global Healthcare Solutions” which was a good first step in capturing the mission of our company.
But it felt like we still hadn’t fully encapsulated who we were as a company. So this past year we set out to create a Mission, Vision, and Values.
We started the process by gathering data from surveys completed by our employees in the U.S. and the Philippines. Ultimately, it’s our employees who are the brand ambassadors that help shape and share who we are as a company. We wanted to know what makes them tick and what’s valuable to them, since that has such a strong influence on the work we create at Shearwater. The Leadership Team met multiple times to discuss these results and used them to help shape our Mission, Vision, and Values.
Our Mission Statement is “Shearwater Health improves healthcare outcomes globally.”
Our Vision is “Shearwater Health strives to be the leader in efficient, scalable, and accessible healthcare solutions.”
Our Values are:
- Commitment to Service & Excellence
- Entrepreneurial Spirit
We’re excited to see this next chapter unfold at Shearwater Health and expect continued alignment of our teams across the world and success with our current and future clients. Thank you to our employees for helping us achieve our Mission, reach for our Vision, and work with our Values. The best is yet to come!