Chief Executive Officer
Tom leads Shearwater Health by creating outcomes that position Shearwater as the preferred choice for clinical processes. He drives the growth strategy for new and existing client partners. Under his operational leadership, Shearwater has grown its Philippine delivery centers, and he continues to lead efforts in developing global relationships. Tom has been at Shearwater since 2012 and has served in the roles of President, COO, and CFO.
Prior to Shearwater, Tom has 20+ years of experience in the business services sector with a focus on outsourcing and consulting business. He served as Head of Corporate Development/Mergers & Acquisitions at Bearing Point. His additional experience includes portfolio manager roles at JP Morgan Investment Management, Pequot Capital, and Minot Capital. Tom earned a B.S. degree in Accounting from Providence College.
Chief Strategy Officer
Ted’s healthcare experience began in 1988 as an orderly in a Level I pediatric trauma center that ignited his continued passion for healthcare. Over twenty years ago, Ted joined what is today Shearwater Health, attracted by the opportunity to develop an acute care hospital in Poland. While working in Poland, he supported the team’s global healthcare clients by recruiting physicians to work overseas.
Through many global trips to meet hospital and policy leaders and hearing the stories of healthcare workers all over the world, Ted developed a profound appreciation for how nurses and other healthcare professionals cross national borders to make a difference in their livelihood and positively impact healthcare outcome. From that perspective, Ted created the strategy and vision which is today reflected in the modern form of Shearwater Health.
Ted has created entirely new business models to solve key problems of many healthcare organizations such as finding enough qualified, clinical talent to deliver bedside care, driving optional labor efficiency and peak of clinical practice, scaling new care offerings and business processes, and controlling expense.
COO & Country Manager
A decisive and focused business leader, Anshum brings entrepreneurial spirit to pursue top-line and bottom-line growth for new businesses. As an empowering and reliable leader, he is known for creating high performance teams globally, that consistently deliver superior results. His passion is to coach, and his motivation is to win.
He’s been with Shearwater Health since 2014 and has strengthened the operations through leadership development, sustainable service delivery, and enhanced cost management, enabling its recognition as “Major Contender” for Healthcare Clinical and Care Management services by Everest Group in 2019.
Prior to Shearwater Health, Anshum was an executive at EXL (a NASDAQ listed BPO), primarily focused on running operations in India, Czech Republic, and the Philippines. He has 20 years of experience as an Operations Executive, including general management of mid and large size organizations, P&L management, product development, business operations, and strategy.
Chief Financial Officer
As Chief Financial Officer, Cary is focused on building and leading a finance function that supports the continued growth and scale of Shearwater’s global operations. Prior to joining Shearwater, Cary served as CFO of Alteon Health, a medical group focused on the emergency and hospitalist specialties, backed by New Mountain Capital.
Previously, he was the CFO of multiple venture backed and growth stage companies in the healthcare space. He began his career at Goldman Sachs and Court Square Capital where he focused on healthcare M&A and investing. He received his B.A., summa cum laude, from The Citadel and a master’s in accountancy from Belmont University.
Chief Marketing Officer
Nathan makes B2B marketing human. He is strategic, customer centric, and passionate about creating and communicating an offering that improves customers' jobs, and their lives too.
With two work periods at Shearwater Health (2000-2004 and 2016-current), Nathan works at Shearwater to solve the problem most healthcare organizations have of finding enough clinical talent to scale effectively.
Nathan is responsible for all marketing functions including branding, services marketing, and marketing content development. Previously, he led Shearwater’s nurse staffing business that recruits international nurses to work in the United States. In his professional roles outside of Shearwater, he worked in product development for a population health company and as a strategy consultant in Nashville.
Nathan has led teams and growth initiatives in a wide variety of organizations at companies ranging from publicly traded to private equity owned to early startups. He’s also worked in five countries on three continents. He earned his MBA from the Darden School of Business at the University of Virginia and resides in Nashville, TN.
Chief Revenue Officer
As Chief Revenue Officer, Sean is responsible for all facets of business development across Shearwater’s healthcare verticals, including the retention and expansion of current clients.
Sean has worked in healthcare sales and marketing since 1993 with a diverse background in the payer, provider, and workers’ compensation industries. He brings experience with developing, selling, and managing both services and technology solutions that have proven to positively impact healthcare outcomes.
Prior to Shearwater, Sean led the sales team for Trinisys, the 2019 NTC Technology Company of the Year. Before Trinisys, he spent 12 years leading teams that delivered managed care services yielding multiple mergers and acquisitions. A native of Nashville, Sean earned a bachelor’s degree in Communications from The University of Tennessee, Knoxville.
MELISSA LACY, MSN, FNP-BC
SVP, Clinical Operations
Melissa leads clinical teams at Shearwater Health to ensure clinical preparedness, quality, and expertise to meet or exceed client expectations and standards. She builds and maintains relationships with nurse leaders globally to empower, support, and strengthen nursing in source countries with the ultimate goal of improving health outcomes.
Melissa is a board-certified Family Nurse Practitioner and brings 19 years of clinical experience from a variety of areas such as prehospital care, emergency medicine, pediatric medicine, mental/behavioral health, family practice, urgent care, and rural medicine.
Prior to Shearwater Health, she served as the Director of Clinical Services for Fast Pace Urgent Care, a hybrid primary care-urgent care delivery model, where she maintained quality and scalability as the company grew from 13 clinics located in one state to 68+ clinics across three states. Melissa earned her M.S. degree in Nursing from Vanderbilt University, B.S degree in Nursing from Belmont University, and her B.S. degree in Psychology from James Madison University.
Shawn oversees all legal and compliance matters for Shearwater. He also manages a team focused on credentialing and immigration related matters. Shawn has over twenty years of healthcare legal experience.
Prior to joining Shearwater, Shawn was at Change Healthcare for fourteen years where he served as Vice President and Senior Managing Division Counsel. While at Change Healthcare, he supervised a high functioning team of lawyers and paralegals located nationwide while managing and coordinating legal, compliance, and risk management functions for the (i) Provider Services division of the company between 2008 and 2017 and (ii) Software & Analytics division between 2017 and 2018.
Prior to Change Healthcare, Shawn was an associate for five years at the Nashville law firm of Stokes and Bartholomew (currently known as Adams and Reese). He earned a B.A. degree in Political Science at Vanderbilt University and J.D./M.B.A. degrees at the University of Tennessee.