Pharma & Life Sciences

This is not another COVID-19 article. This is an article about why the Business Continuity Plan (BCP) for most businesses failed during a pandemic. Did your BCP include how to [...]

We have an epidemic. While a nursing shortage grows more pressing, healthcare organizations have clinicians completing tasks that can be described as administrative or near-clinical. It’s time for clinicians to [...]

What is Healthcare BPO? Healthcare BPO (Business Process Outsourcing) is when a healthcare provider or organization outsources some or all of its business processes remotely. The remote work is usually [...]

When process outsourcing had its initial boom a few decades ago, many felt like they entered a warzone. The contact center representatives were the front-line "soldiers on headsets,” preparing to [...]

The Productivity Imperative for Healthcare Recently CMS released the numbers for where our healthcare spend will be of GDP in 2027. Under current law, national health spending is projected to grow [...]

A Google search for “healthcare innovation” returns "about 209 million" results (in 0.59 seconds). If one adds “at scale” to “healthcare innovation” the search result is a more manageable 84.4 [...]

A recent article written by Christina Farr identified areas of focus (and importantly, the lack thereof) of different healthcare innovators and companies as categorized in quadrants of a foursquare box. [...]

When a healthcare company is facing clinical shortages and rising costs, what is the solution? There are 2 options we see companies traditionally use, but *spoiler alert* we’re also going [...]

Medications. Our country can no longer live without them. Americans are living longer than ever and the correlation to the increase in prescription drug utilization may not be a coincidence. [...]

In 1996, World Chess Champion Garry Kasparov challenged IBM supercomputer Deep Blue in a chess match and won. But in 1997, Deep Blue defeated Kasparov in a rematch, marking the [...]

As competition and rising clinical trial costs continue to strain pharmaceutical and life sciences companies, the need to streamline processes, reduce errors, and improve quality and accuracy is greater than [...]

Regulatory audits and inspections that result in less-than-successful marks for organizations in the pharmaceutical industry have increased in recent years—and the resulting loss of valuable time and money has begun [...]